Privacy Policy

The Verdant TileLast updated: 8/22/2026

The Verdant Tile ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect through www.theverdanttile.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly:

  • Contact information (name, email address, phone number, shipping/billing address) when you place an order, sign up for our newsletter, enter a giveaway, submit a wholesale application, or contact us

  • Payment information (processed securely through our payment provider — see Section 3; we do not store full payment card numbers on our servers)

  • Content you submit, such as reviews, photos, or social media tags

Information collected automatically:

  • Device and usage data (IP address, browser type, pages visited, time spent on Site, referring URL) via cookies and similar technologies

  • Approximate location derived from IP address

Information from third parties:

  • If you interact with us via social media (e.g., entering a giveaway through Instagram), we may receive limited information from that platform in accordance with its own privacy policy

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders, including shipping and customer service

  • Communicate with you about orders, presale reservations, and account activity

  • Send marketing communications, including newsletters and promotions, where you have opted in (you may unsubscribe at any time)

  • Administer giveaways, contests, and promotions

  • Evaluate and respond to wholesale applications

  • Improve the Site, our products, and customer experience

  • Detect, prevent, and address fraud, security issues, or technical problems

  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share information only as follows:

  • Service providers who perform functions on our behalf, such as payment processing, order fulfillment/shipping, email marketing, website hosting, and analytics (Squarespace Payments, Squarespace Email Campaign, Squarespace Website Hosting, Squarespace Analytics).

  • Legal compliance — where required by law, subpoena, or to protect our rights, property, or safety, or that of others

  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site (Squarespace analytics). You can control cookies through your browser settings; disabling cookies may affect Site functionality.

5. Your Choices & Rights

  • Marketing communications: You may opt out of promotional emails at any time using the unsubscribe link in any email, or by contacting us directly.

  • Access, correction, deletion: Depending on your state or country of residence, you may have the right to request access to, correction of, or deletion of your personal information. Contact us at [privacy email address] to make a request.

  • California residents: Under the California Consumer Privacy Act (CCPA/CPRA), California residents have additional rights regarding their personal information, including the right to know, delete, and opt out of certain data sharing. We do not sell personal information as defined under the CCPA.

  • EU/UK visitors: If you access the Site from the European Economic Area or United Kingdom, you may have rights under the GDPR, including access, rectification, erasure, and data portability. [Note: if you have EU/UK customers, you'll likely need a more detailed GDPR-specific section covering legal basis for processing, and possibly a data processing addendum with vendors — recommend attorney review here specifically.]

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the most recent revision. Material changes will be reflected on this page, and continued use of the Site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

The Verdant Tile Westport, Connecticut [info@theverdanttile.com]